Many people ask what Venue
Logistics is when talking about Games. It’s not a short answer, but it is
relatively simple. We’ll try and break it down. Games need venues. Venues need
stuff. Logistics brings stuff. That is the simple part. Here’s the long part.
When most people hear logistics,
they think supply chain logistics, freight forwarding, customs clearance and
the like. This is still true when talking about Games time logistics, but it’s
only one part of the overall Logistics animal. Material Logistics, as it is
often called, is the overall functional area that consists of,
purchasing/procurement, freight forwarding, customs clearance, warehousing and
venue logistics. Items need to be ordered, shipped into the host country, stored
in warehouses and then delivered and used at the venue level. Without any one
of these all important areas, the logistics animal for Games would die.
Now that that has been covered,
back to the question at hand. What is
Venue Logistics? Each venue typically has a Venue Logistics Manager (VLM),
an Assistant Venue Logistics Manager (AVLM) and a logistics crew. The VLM and
AVLM are responsible for the logistics planning for their assigned venue, as
well as the daily logistics operations on the venue. Planning consists of
designing logistics compounds to fit within the physical plant (or an allotted area
directly adjacent) of the venue; material handling equipment allocation (i.e.:
forklifts, hand trucks, pallet jacks, etc); workforce planning; and Furniture,
Fixtures and Equipment (FF&E) allocation. FF&E is the term commonly
given to “stuff”. FF&E is anything one might need
to do their job on the venue. In part, tables, chairs, desks, lamps, cabinets,
coat racks, sofas, sport equipment and countless other items fall into this
category.
A VLM will meet with each
Functional Area (FA) manager to capture their FF&E needs for their
workspace during the Games. An FA could be Sport Management, Medical, Ticketing,
Doping, Olympic Family (aka Dignitaries from competing nations), Security,
Parking, Transport, Waste Management, Workforce Management, etc, etc, etc. There
are too many FA’s assigned to each venue to list them all. Think of every FA
that might be needed to put the games on and picture the workspace and areas
they will populate during the games.
For example, the Sport Management
manager may have six separate office/work spaces throughout the venue, in
addition to the actual Field of Play (FOP) where competition takes place. In
each of these areas, they will identify how many staff will work in each space,
what FF&E will be needed, the move in date to the venue and their hours of
operation. So, the Sports Venue Manager might say, I need 12 tables here, two
desks there, 35 chairs here, 6 coat racks (it gets cold in Russia during the
winter :) ),
8 file cabinets, 4 two door locking cabinets, two sofas, 12 PC’s, 20 phones,
etc, etc. All of this data is captured in a database. This process is completed
with every FA manager for the entire venue. The report then comes out that
quantifies each piece of FF&E and where it will go. The bean counters get a
hold of the numbers and tell us we’re over budget and we do the whole process
over, and over again, paring down each manager’s wish list, until the needs of
the venue team are met while being fiscally responsible. In the end, the report
tells the VLM that 10,000 tables, 60,000 chairs, 15,000 desks, etc, are to be
delivered to a particular venue. The FF&E is delivered to the venue and the
logistics managers and crew are responsible for building out each space so each
FA can move into their workspace, ready to work.
In addition to capturing the
needs of the venue team, the VLM needs to reference multiple schedules for the
venue to determine when each area should be occupied. The VLM then determines
how long before the start of the Games is needed to build out the venue. Of
course, it’s not just the competition schedule that needs to be considered. The
architectural drawings, venue build schedule, telecom cabling install,
electrical cabling install, venue sweep and subsequent security lockdown and a
host of other schedules need to be consulted to make sure the venue has what is
needed. It doesn’t do any good to build the media area in the grand stands, if
the necessary cabling and infrastructure is not in place to support the media’s
needs, for example.
The VLM is also building their
crew and creating daily Standard Operating Procedure (SOP). They have to
determine delivery schedules, security screening areas, storage needs versus
actual storage available. The venue has concessions, merchandise, ticketing,
waste management and countless other resupply deliveries and pick-ups that need
to be scheduled, screened and potentially stored on a daily basis. The delivery
schedule falls under the scope of work for venue logistics and is managed daily
by the VLM/AVLM. This process takes months to complete and is reworked again
and again, until the venue’s needs are met and the schedules work on a global
scale. Oh did we mention each venue is completing the same process. This means
the schedules need to jive on your venue to accommodate the competition
schedule; and the schedule can’t conflict with another venue’s schedule. After
all, the same warehouse(s) supply and support all of the venues. Delivery
resources can not be in 15 places at once. Because of this, some venues are 24
hour operations and some are non-stop with either competition or resupply from
opening ceremonies to closing ceremonies.
As
a Regional Logistics Manager,
Mark will be responsible for the preliminary planning for all six venues
in his
assigned region, the Coastal Cluster. He will also oversee operations
once
each venue is staffed with appropriate logistics personnel. VLM’s will
be hired, preliminary plans and schedules will be completed and ground
work is
set for a successful pass-down of information and details for each VLM
once
they are brought on board. Mark will be the direct supervisor of the
VLM’s and
AVLM’s in his region.
The Games begin in February 7, 2014.
We will arrive in Russia with less than two years to get all of this completed.
The Sochi 2014 website has a countdown to the games and it is already closing in on 700 days.
www.sochi2014.com
The funny
thing about Games is the due date/deadline never changes. The whole
world is
ready for, and expecting, the Games to start and finish on a particular
date.
There are no extensions. There are no soft openings. There are no
excuses. The best part is Logistics is at the heart of it all. The world
is waiting and the world will be
watching. We can’t wait!!!